The practice has a new email address – email@example.com
For repeat prescription requests, please use firstname.lastname@example.org
For safety reasons, we are now strictly not accepting any discussion of medical problems with the new email address. Please submit an online consultation instead using this link: https://cloisterroadsurgery.webgp.com/
We are aware that some patients might be understandably anxious about the Government’s announcements around the use of face masks/coverings in various public settings.
GPs are unfortunately not in a position to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face mask/covering.
The government guidance on exemptions suggests there is no requirement for evidence for exemption therefore it is sufficient for an individual to self-declare this.
Similarly, practices are under no obligation to provide letters of support for anyone who does not fall under the list of exemptions but considers themselves to have another reason to be exempted.
In respect of public transport, the responsibility for issuing exemptions lies with the transport provider not your GP. Similarly, practices are under no obligation to provide letters of support for anyone who does not fall under the list of exemptions but who considers themselves to have another reason to be exempted.
You can visit the Transport for London (TfL) website to print your own exemption badge/card:
Government advice on the use of face coverings can be found here:
Some people don’t have to wear a face covering including for health, age or equality reasons. Some transport staff may not wear a face covering if it is not required for their job
The antibody-rich plasma of people who have recovered from Covid-19 can be transfused into people who are struggling to develop their own immune response.
Please DO NOT BOOK a GP appointment or attend your GP practice if you have symptoms associated with coronavirus including a new continuous cough and a high temperature.
You are advised to stay at home for seven days.
If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home.
After 14 days, anyone you live with who does not have symptoms can return to their normal routine.
But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they are at home for longer than 14 days.
If you live with someone who is 70 or over, has a long-term health condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
If you have to stay at home together, try to keep away from each other as much as possible.
After seven days, if you no longer have a high temperature you can return to your normal routine.
If you still have a high temperature, stay at home until your temperature returns to normal.
If you still have a cough after 7 days, but your temperature is normal, you do not need to continue staying at home. A cough can last for several weeks after the infection has gone.
Urgent advice: Use the NHS 111 online coronavirus service if:
• You feel you cannot cope with your symptoms at home.
• Your condition gets worse.
• Your symptoms do not get better after 7 days.
Only call 111 if you cannot get help online.
Please be advised that Cloister Road Surgery has reduced the practice catchment area.
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Because we constantly want to improve what we do, all our calls to and from phone number 020 8992 4331 are recorded.