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Changes in GP Practice operating procedures

COVID-19 Infection Prevention and Control

Changes in GP Practice operating procedures: 

  • Patients will have to wait outside the practice before being called in with a phone call or until a member of staff comes to collect them when it is time for the appointment.
  • The patient should come alone unless the patient is a child or a minor.
  • The patient should not come with extra bags, coats, etc.
  • Patients are to be let in by practice staff.
  • Alcohol gel should be used at the entry and exit.
  • Patients not to touch surfaces, door handles or use the toilets.
  • If patients are waiting in the waiting area with other patients, ensure that 2 metres distance is maintained.



Important information about the coronavirus (COVID-19)

Please DO NOT BOOK a GP appointment or attend your GP practice if you have symptoms associated with coronavirus including a new continuous cough and a high temperature.

You are advised to stay at home for seven days.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home.

After 14 days, anyone you live with who does not have symptoms can return to their normal routine.
But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they are at home for longer than 14 days.

If you live with someone who is 70 or over, has a long-term health condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
If you have to stay at home together, try to keep away from each other as much as possible.

After seven days, if you no longer have a high temperature you can return to your normal routine.
If you still have a high temperature, stay at home until your temperature returns to normal.
If you still have a cough after 7 days, but your temperature is normal, you do not need to continue staying at home. A cough can last for several weeks after the infection has gone.

Urgent advice: Use the NHS 111 online coronavirus service if:
• You feel you cannot cope with your symptoms at home.
• Your condition gets worse.
• Your symptoms do not get better after 7 days.

Only call 111 if you cannot get help online.