The NHS is here to support your health and wellbeing and keep
you mentally and physically well. It is also here to help you get
better when you are ill and, when you cannot fully recover, to stay
as well as you can until the end of your life.
This means that you can expect the following from our Cloister Road Surgery.
To find out more, please speak to our practice manager or one of our GPs or nurses.
If you would like to provide feedback on how we are performing as a veteran friendly GP practice,
please let a member of our staff know or you can send your comments to the Royal College of General
Practitioners at veterans@rcgp.org.uk
For information on health services for the Armed Forces community, please visit the NHS
website at www.nhs.uk/armedforceshealth X (Twitter) @NHSArmedForces
- We will ask all patients if they have served in
the UK Armed Forces (as a regular or
reservist). If you have, we will note this in your
medical record, with your permission. - Where relevant to your health, we may ask you
to share details of your time in service to help
asses the best support and treatment for you. - The information you share will be kept
confidential and we will always speak to you
before sharing this with other services you
may be referred to. - You can make an appointment to see our
clinical lead for veteran’s health. This person
has a comprehensive understanding of the
Armed Forces, health conditions linked to
service, and the dedicated support you can
access. - The NHS has a duty to support the health
commitments of the Armed Forces Covenant.
This means that you will get priority treatment
for any medical condition which has been
caused by your service, subject to the clinical
needs of other patients. - We will let you know what choices are
available for your care and treatment and help
you to make informed decisions on what to do. - Where appropriate and with your consent, we
can refer you to dedicated veterans health
services. - If you need to be seen by another service, we
will let them know you’re a veteran and make
sure they have an understanding of your
health and wellbeing needs, so you don’t have
to keep repeating your ‘personal story’. - We can give advice and support to your loved
ones who may be affected by your health
conditions. - We will investigate any issues and complaints
that you may have about your care. If you have
any questions about the services we offer,
please speak to one of the practice team.
To find out more, please speak to our practice manager or one of our GPs or nurses.
If you would like to provide feedback on how we are performing as a veteran friendly GP practice,
please let a member of our staff know or you can send your comments to the Royal College of General
Practitioners at veterans@rcgp.org.uk
For information on health services for the Armed Forces community, please visit the NHS
website at www.nhs.uk/armedforceshealth X (Twitter) @NHSArmedForces