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Set cookie preferencesCloister Road Surgery
41-43 Cloister Road,
London
W3 0DF
More information is available here
NHS Blood and Transplant service with Covid-19 plasma donation
Find out more about
symptoms and conditions.
For information on how best to be seen at the Surgery, select the service or condition you require.
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment, routine appointments within 2-4 weeks.
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. If you are concerned about your breathing and you think you may need to see a doctor urgently, please tell reception so they can ensure a duty doctor contacts you ASAP.
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. Routine appointments within 2-4 weeks.
Who do I see: RISE/AA or GP
Advice: Please visit ealingrise.org.uk or alcoholics-anonymous.org.uk for self referrals or please book an appointment online, or contact reception on 020 8992 4331 to make an appointment with the GP.
Who do I see: IAPT Service/GP
Advice: Visit ealingiapt.co.uk for IAPT services, or please book an appointment online/ contact reception on 020 8992 4331 to make an appointment. For more information please visit our mood and wellbeing page.
Who do I see: Community Pharmacy/GP after 7 days
Advice: Search for your nearest community pharmacist. For GP appointments, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. You can access leaflets and videos here.
Who do I see: Health Care Assistant/Nurse Rachel Oughton/GP if treatment needs to be changed
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Health Care Assistant or Phlebotomist
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. Appointments for blood tests MUST have been requested by your doctor or other health care professional. Walk in service also available at Ealing Hospital.
For warfarin monitoring it is preferred for all samples to be taken at the beginning of the week. If you are in doubt please call to speak to one of our Practice Nurses who will advise you. Children’s blood tests available and numbing cream can be subscribed pre procedure.
Who do I see: Contact Ealing London Borough Council
Advice: Ealing Blue Badge Scheme, Tel: 020 8825 5000
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Practice Nurse/GP or A&E for severe symptoms
Advice: Telephone 999 or 111 if symptoms are severe. For less serious breathing issues such as COPD or chest infections, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. If you think you may need to see a doctor urgently, please tell reception so they can ensure a duty doctor contacts you ASAP.
Who do I see: Self Help/Health Visitor/GP
Advice: Visit NHS advice pages, or search for a breastfeeding support service near you. You can also book an appointment online, or contact reception on 020 8992 4331 to make an appointment with the GP.
Who do I see: Community Pharmacist/GP
Advice: For pain relief, please search for your nearest community pharmacy. For difficulty breathing, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Practice Nurse/ Urgent Care Centre if severe
Advice: If severe, please search for your nearest Urgent Care Centre. If not, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: GP/Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Practice Nurse
Advice: Once you are invited, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment, on a day that you are not bleeding or on your period.
Who do I see: GP if persists for more than 1 week, or other chest issues (asthma)
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. Routine appointments within 2 – 4 weeks.
Who do I see: GP or A&E for severe symptoms
Advice: Telephone 999 or 111 if symptoms are severe, such as – Sudden pain, radiation of pain to neck, jaw, shoulder or arm, shortness of breath, dizziness/weakness or cool, clammy skin. If not severe and has lasted for more than a few days, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Practice Nurse
Advice: Baby Clinic is run by our Practice Nurses, appointments needed for immunisations; please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. Find out more at NHS Choices.
Who do I see: GP
Advice: We advise patients to book an annual review appointment with our health care assistants for general checks and blood tests and then to see a doctor with the results once a year. Please ask for an earlier appointment if worried.
Who do I see: GP
Advice: We do not currently fit coils in the surgery but all our doctors are able to discuss your contraceptive options with you. Our doctors are also able to remove coils but please remember you need to abstain from sexual intercourse for 7 days before removal if you want to be sure there is no risk of pregnancy. To discuss things further, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment with the correct GP.
Who do I see: Community Pharmacy
Advice: Search for your nearest community pharmacist.
Who do I see: Community Pharmacy
Advice: Search for your nearest community pharmacist. Antibiotics are NOT needed for the common colds, as colds are caused by a virus. Find out more at NHS choices.
Who do I see: Community Pharmacy/GP if persists more than 1 week
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. Routine appointments within 2 – 4 weeks.
Who do I see: Family Planning Clinic/GP/Practice Nurse
Advice: Find out more information about Ealing Family Planning Clinics. For a GP or a Practice Nurse, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. Routine appointments within 2 – 4 weeks.
Who do I see: Community Pharmacy/GP if persists for more than 3 weeks
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. Routine appointments within 2 – 4 weeks.
Who do I see: Community Pharmacy/GP if persists for more than 3 days
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. This leaflet from the Royal College of GPs has some helpful advice about what you can do to help and when to seek advice for a suspected urine infection.
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Dentist
Advice: Please book an appointment with your dentist or find a dentist near you: NHS Find Dentist Services.
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Family Planning Clinic/Practice Nurse
Advice: Find out more information about Ealing Family Planning Clinics. For a Practice Nurse, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. Routine appointments within 2 – 4 weeks. It’s suggested you book your injection 11 weeks after your last injection. We may not be able to give you the injection if it has been more than 12 weeks and 5 days since your last injection.
Who do I see: IAPT Service/GP
Advice: Visit ealingiapt.co.uk for IAPT services, or please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. For more information please visit our mood and wellbeing page.
Who do I see: Healthcare Assistant/GP (interim monitoring)
Advice: Please make sure you book an annual review appointment with the health care assistant followed by a double appointment with a GP every year even if your diabetes is also being followed at the hospital. We also recommend that you have a diabetes blood test taken by our phlebotomist every 3-6 months depending on circumstances. Your doctor can advise you on this. Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Community Pharmacist/GP if persists longer than 7 days or in a career dealing with food or caring for others
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. Please note young children, frail individuals or people on specific medications such as blood pressure or diabetes medications, may need to be reviewed sooner than 7 days.
Who do I see: ONE YOU Ealing, Heath Care Assistant/Health Trainer
Advice: Please visit oneyouealing.org, Tel: 0300 4560556, or for a Health Care Assistant, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. You can also access health trainers by calling 0208 825 6454 or emailing ealccg.ealinghealthtrainers@nhs.net.
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Health Care Assistant – Debra Cunningham/Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: RISE, AA, FRANK
Advice: Please visit ealingrise.org.uk, Tel: 0800 1958100, or alcoholics-anonymous.org.uk, or talktofrank.com, Tel: 0300 1236600, for self referral help.
Who do I see: Community Pharmacy/Practice Nurse
Advice: Search for your nearest community pharmacist. If you think you may need ear irrigation (‘syringing’ ) please speak to one of our Health Care Assistants who will advise you by booking an appointment online, or contacting reception on 020 8992 4331 to make an appointment. You can find more information on our ‘Ear wax related problems’ page.
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Health Care Assistant/Practice Nurse
Advice: We have a waiting list for patients who need an ECG. If your doctor has recommended an ECG, they will add your name to the ECG waiting list and you will then be contacted with an appointment. Please let us know if you have not been contacted after 2-3 weeks.
Who do I see: Community Pharmacy/GP if persists for more than 4 weeks or is infected
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Community Pharmacy/Family Planning Clinic/GP
Advice: Search for your nearest community pharmacist, or for your nearest Family Planning Clinic. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. If you are struggling to access emergency contraception or you need urgent advice please ask to speak to our duty doctor. Find out more information.
Who do I see: Optometrist/Community Pharmacy/GP if persists for more than 7 day or vision is impaired
Advice: Search for your nearest community pharmacist, or for your nearest opticians. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Urgent Care Centre/A&E if severe
Advice: Please search for your nearest Urgent Care Centre. If severe, please go to Moorfields or Western Eye Hospital’s A&E departments.
Who do I see: Self certify first 7 days, then routine GP appointment
Advice: For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. If you have been discharged from hospital, your hospital team will issue any fit notes for the entire period of your recovery. Please contact the ward staff (even after discharge). Schools should not request a GP letter to confirm absence, this can be written by a parent or guardian.
Who do I see: Community Pharmacy/GP if persists for more than 7 days or difficulty breathing
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Practice Nurse/HCA
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Receptionist
Advice: A medial examination will be booked if necessary. Completion of forms, certificates and medicals are not covered under the NHS. Payment for reports must accompany the request or appointment booking (i.e. in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. Allow up to 28 days for the process to be completed, you will be contacted by phone when your form is ready for collection. Please note we do not sign passport forms.
Who do I see: Community Pharmacy/GP if it persists
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Self-Care/111/Community Pharmacy
Advice: Please visit the NHS information home pages. You can also telephone 111 for any non-urgent medical issues or you can search for your nearest community pharmacist.
Who do I see: Genitourinary (GUM) Clinic/GP
Advice: Please visit one of our local sexual health clinics for assessment and advice. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Community Pharmacy/GP
Advice: Search for your nearest community pharmacist. For a clinical pharmacist, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. Find out more information.
Who do I see: Community Pharmacy/GP/Urgent Care Centre if severe
Advice: Please search for your nearest Urgent Care Centre, or search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Community Pharmacy/School Nurse
Advice: Please search for your nearest community pharmacist. Find out more information at NHS Choices.
Who do I see: GP
Advice: For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: GP Surgery Receptionist
Advice: Please attend in person or post the documentation and payment. Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service. Payment for reports must accompany the request or booking (i.e. in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 28 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Who do I see: IAPT Service/GP
Advice: Please visit ealingiapt.co.uk or for a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. For more information please visit our mood and wellbeing page.
Who do I see: Community Pharmacy/GP if it persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. Routine appointments within 2 – 4 weeks.
Who do I see: Practice Nurse/GP
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Community Pharmacy/Podiatrist/Practice Nurse (dressing)/GP (infected)
Advice: Please search for your nearest podiatrist, or search for your nearest community pharmacist. For a GP or a Practice Nurse, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Community Pharmacy/GP if severely infected
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Community Pharmacy/IAPT Service/GP
Advice: Please visit ealingiapt.co.uk for IAPT services, or search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. For more information please visit our mood and wellbeing page. You may also find the mind sleep problem page helpful.
Who do I see: GP Surgery Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Who do I see: GP
Advice: All our doctors can assess your need for an injection and advise whether you are eligible to be added to the joint injection waiting list. Currently Dr Dhall and Dr Shrewsbury perform joint injections at the surgery. Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment to discuss your condition in the first instance.
Who do I see: GP Surgery Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Who do I see: GP/Clinical pharmacist/Nurse Rachel Oughton can conduct blood pressure medication reviews
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: GP
Advice: Dr Dhall and Dr Shrewsbury currently provide a minor surgery service at the practice for lesions that mee the Ealing criteria for removal. We are unable to remove lesions for cosmetic purposes. Please contact reception on 020 8992 4331 for more information on how to be added to our minor surgery waiting list.
Who do I see: Family Planning Clinic/Community Pharmacy/Practice Nurse/GP
Advice: For emergency contraception, please find your nearest community pharmacy. For other issues please search for your nearest family planning clinic, or please book an appointment online at the surgery, or contact reception on 020 8992 4331 to make an appointment. The family planning association has a lot of information you may find useful.
Who do I see: GP
Advice: For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Community Pharmacy/Dentist/GP for problems not related to teeth
Advice: Please book an appointment with your dentist or find a dentist near you: NHS Find Dentist Services, or you may find your nearest community pharmacy. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Community Pharmacy
Advice: Please search for your nearest community pharmacist.
Who do I see: Community Pharmacy/GP if it persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. You can access leaflets and videos here.
Who do I see: 111/Urgent Care if severe/GP if several episodes
Advice: Pinch nose (do not lean head back) and apply ice pack. Find out more information about nose bleeds. If concerned, you can ring 111, or search for your nearest Urgent Care Centre. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: IAPT Service/GP
Advice: Visit ealingiapt.co.uk for IAPT services, or please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. For more information please visit our mood and wellbeing page.
Who do I see: We do not sign passport forms
Advice: Passport forms are not covered by the NHS. Find Out More here.
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: IAPT Service/GP
Advice: Visit ealingiapt.co.uk for IAPT services, or please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. For more information please visit our mood and wellbeing page.
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: GP/GP Pharmacy team (on site every other day)
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Community Pharmacy/GP if persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Community Pharmacy/GP if persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Practice Nurse/Health care assistant Debra Cunningham
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: GP – Dr Dhall
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment to be assessed and added to out ring pessary waiting list.
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Self certify first 7 days, then routine GP appointment
Advice: For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. Routine appointments are usually within 2-4 weeks. If you have been discharged from hospital, your hospital team will issue any fit notes for the entire period of your recovery. Please contact the ward staff (even after discharge). Schools should not request a GP letter to confirm absence, this can be written by a parent or guardian.
Who do I see: Community Pharmacy/GP if it persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. Routine appointments within 2 – 4 weeks.
Who do I see: Community Pharmacy/GP if it persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. Routine appointments within 2 – 4 weeks.
Who do I see: Community Pharmacy/GP
Advice: If you need support to quit smoking please find out more from the NHS advice page.
Who do I see: Optician/Community Pharmacy/GP if it persists
Advice: If severe, please go to Moorfields or Western Eye Hospital’s A&E departments. Please search for your nearest opticians or search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Sexual Health Clinics/GP if it persists
Advice: Please visit either Ealing Hospital GUM clinic, or West Middlesex Hospital GUM Clinic. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Community Pharmacy/GP if it persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. Routine appointments within 2 – 4 weeks.
Who do I see: Community Pharmacy/GP if it persists over 7 days/Urgent Care Centre
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. If it is a suspected serious injury, please search for your nearest Urgent Care Centre. You can access leaflets and videos here.
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. Please be aware you may need to bring an inhaler to this appointment so your breathing can be assessed before and after using the inhaler. Please speak to a doctor or nurse if you are unsure.
Who do I see: Community Pharmacy
Advice: Please search for your nearest community pharmacist.
Who do I see: 999
Advice: Act F.A.S.T. If you have facial drooping, difficulty raising your arm or slurred speech, act FAST and call 999. If it’s a stroke, the faster you act, the better the chance of recovery.
Who do I see: Community Pharmacy/Optician/GP if it persists
Advice: Please search for your nearest opticians or search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Community Pharmacy
Advice: Please search for your nearest community pharmacist.
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Community Pharmacy
Advice: Please search for your nearest community pharmacist. You can also use NHS Choices page for more information.
Who do I see: Self-Help Advice/Community Pharmacy/Sexual Health Clinic
Advice: You find information on the NHS choices help page. You can also search for your nearest community pharmacist. If you are sexually active, you can also visit either Ealing Hospital GUM clinic, or West Middlesex Hospital GUM Clinic.
Who do I see: Practice Nurse
Advice: Please book at least 6 weeks before travelling and either book an appointment online, or contact reception on 020 8992 4331 to make an appointment. Please bring any evidence of previous vaccinations you may have. You can also help us by filling in our travel questionnaire ahead of your appointment.
Who do I see: GP
Advice: Please bring a urine sample into the consultation; sterile pots available at reception. Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment. This leaflet from the Royal College of GPs has some helpful advice about what you can do to help and when to seek advice for a suspected urine infection.
Who do I see: Sexual Health Clinic/Practice Nurse/GP
Advice: You can search for your nearest community pharmacist. If you are sexually active, you can also visit either Ealing Hospital GUM clinic, or West Middlesex Hospital GUM Clinic. For a GP, please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Community Pharmacy/GP if longer than 3 months
Advice: Please search for your nearest community pharmacist. You can book an appointment with a GP for cryotherapy by booking an appointment online, or contacting reception on 020 8992 4331 to make an appointment.
Who do I see: Health Care Assistant
Advice: Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Community Pharmacy/GP
Advice: Please search for your nearest community pharmacist. For babies and toddlers, or if vomiting persists longer than 48hours in children and adults, please see the GP by booking an appointment online, or contacting reception on 020 8992 4331 to make an appointment. If an appointment is not available within this time frame, or you are concerned please ask to speak to the duty doctor.
Who do I see: Health Care Assistant/Practice Nurse
Advice: Nurse Rachel Oughton leads anticoagulation clinics at the surgery. Our medical staff, including GPs, all facilitate warfarin monitoring. Please book an appointment online, or contact reception on 020 8992 4331 to make an appointment.
Who do I see: Community Pharmacy/GP
Advice: Please search for your nearest community pharmacist. You can book an appointment with a GP for cryotherapy by booking an appointment online, or contacting reception on 020 8992 4331 to make an appointment.
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